Account Executive, Ticket Sales (58390)

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

BACKGROUND:

The Timber Rattlers, located in Appleton, Wisconsin (between Green Bay and Milwaukee), are a highly respected team in Minor League Baseball and the High ‘A’ affiliate of the Milwaukee Brewers. The Timber Rattlers are locally and nationally recognized from a marketing and operations standpoint and the Appleton community is recognized as a great place to live, work and play. The Wisconsin Timber Rattlers were named to the inaugural list of Front Office Sports Best Employers in Sports and are the only team in Minor League Baseball to be named to the list. In 2022 the Timber Rattlers were selected for the Freitas Award over the other 59 teams on the ‘Single-A’ level of Minor League Baseball, including both High-A and Low-A.

JOB DESCRIPTION:

The Wisconsin Timber Rattlers are currently looking for a competitive and driven individual to join the ticket sales department as a Ticket Account Manager. Responsibilities include developing inside and outside sales possibilities and generating new revenue through the sale of season tickets, group outings, and VIP suites. Fan satisfaction and follow through with each contact is extremely important. The Timber Rattlers recently completed a multi-million-dollar renovation which includes adding a brand-new group space behind Home-Plate and three (3) open air lofts in left field. There is great potential to grow ticket sales in this market as well as for personal growth in the organization. Check out the various spaces that you'll have the opportunity to sell.

Responsibilities will also include assisting other departments when requested or needed. All job tasks should be performed in compliance with the philosophy, policies, goals, and budget of the Wisconsin Timber Rattlers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work directly with local businesses, organizations, and community groups to identify needs in the area of client hospitality and employee engagement.
• Present customized Timber Rattlers hospitality solutions to meet their needs which will include, but not limited to selling season ticket packages (full season, partial plans, and mini-plans), group outings, picnics, and VIP suites.
• Make an average of 50 contacts per day via phone calls, email, networking events, and face-to-face meetings to generate new business and set up renewal accounts as well.
• Deliver exceptional, individualized service to all clients and potential clients.
• Maintain detailed notes in KORE CRM system making sure all records are updated and accurate.
• Selling and servicing all ticket accounts through Tickets.com ProVenue.
• Attend and actively participate in weekly sales meetings including sharing successes and challenges from the previous week.
• Consistently meet or exceed individual sales goals and call/meeting requirements.