Account Executive, Western Europe

You'll be the face and voice of Via for partners across Western Europe, building genuine, durable relationships with cities and operators working to deliver better transportation for their communities. You'll own the commercial outcomes that come with these relationships, from complex renewals to service expansions, as a high-impact individual contributor at the heart of the mission.

Responsibilities

• Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via's full platform, including Citymapper
• Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth
• Analyse service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth
• Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio
• Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services

Requirements

• 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
• Quantitatively inclined and data savvy; ability to draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations
• An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations
• A reliable self-starter with a growth mentality; thrives in fast-paced environments and is not deterred by setbacks or pivots
• An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor
• Fluency in French and English is required; additional languages are a plus

Benefits

• Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)
• Competitive compensation, including stock options
• 25 days of annual leave plus RTT days
• Meal vouchers provided through Swile
• Medical, disability, and life insurance covered through Via