Account Expansion Analyst — Healthcare Services
NEOLYTIX
Healthcare Management Services | Chicago · Gurugram · Manila
Account Expansion Analyst
Healthcare Services | Gurugram, India | Full-Time| LOCATION Gurugram, India | EMPLOYMENT Full-Time | EXPERIENCE 2–4 Years | WORK MODE Work from Office |
ABOUT NEOLYTIX
Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States. Our services span Revenue Cycle Management, Credentialing, Medical Coding, Patient Access, and Consulting — delivered from Gurugram and Manila.ABOUT THE ROLE
We are building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You will maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems.KEY RESPONSIBILITIES
- Build and maintain account mapping across 220+ client accounts
- Monitor healthcare delivery data to identify cross-sell and win-back opportunities
- Execute targeted outreach campaigns using CRM workflows
- Prepare data packages and materials for client account reviews
- Produce monthly industry intelligence briefs for client distribution
- Track pipeline activity, generate dashboards, and maintain CRM data integrity
- Coordinate with delivery teams to systematize opportunity identification
WHAT YOU BRING
- 2–4 years in healthcare BPO analytics, sales operations, or B2B marketing operations
- CRM proficiency (HubSpot preferred)
- Strong Excel/Google Sheets skills
- Working knowledge of healthcare revenue cycle concepts
- Professional written English communication
- Process-oriented mindset with strong attention to detail
- Ability to maintain US-overlapping hours (3–4 hours with Central Time)
NICE TO HAVE
- Prior experience in a healthcare BPO environment
- HubSpot or Salesforce certification
- Dashboard experience with Power BI, Looker, or similar
- Exposure to account-based marketing (ABM) strategies
WHY JOIN NEOLYTIX
- Be part of a high-growth healthcare services organization with a clear expansion roadmap
- Work directly with senior leadership on strategic client growth initiatives
- Build meaningful expertise at the intersection of analytics, healthcare, and growth operations
- Collaborative, low-politics culture with visibility into real business outcomes