Account Management Specialist
Account Management Specialist
Company: Netziah, a business growth and operations firm serving the U.S. market through sales operations, CRM, AI automation, marketing and client delivery.
Location: Remote, Philippines-based. Department: Sales & Growth Operations. Reports to: Growth Operations Manager.
Role
Support ongoing client relationships and make follow-up commitments visible and accountable.
Key responsibilities
- Coordinate service requests, client updates and results-review meetings.
- Maintain accurate CRM records of decisions, risks and next steps.
- Escalate delivery needs and identify suitable growth opportunities for Sales.
Required qualifications
- Account coordination, client success or B2B service experience.
- Professional spoken and written English and calm problem-solving.
- Strong CRM documentation, follow-up and relationship-management skills.
Preferred qualifications
- Recurring-services, managed operations or agency experience.
- Client KPI reporting and cross-team coordination.
Work terms: Philippine-based remote work supporting U.S. business operations. Working-hour overlap, salary and employment terms are subject to an approved hiring request. This profile does not announce an immediately available paid opening.
Hiring process: Resume screening, up to two interviews, and a brief role-relevant practical assessment when justified. Scheduling links are provided privately by the recruiting team.