Account Manager and Business Development

Job Duties

• Manage daily operations for national accounts, including customer communication, order management, and issue resolution.
• Lead weekly meetings with customers to review performance, address concerns, and identify opportunities for improvement.
• Drive process improvement initiatives to increase efficiency and enhance the customer experience.
• Grow sales within the national account by building relationships with field partners and conducting product training at national accounts locations.
• Travel to customer sites to support account growth, strengthen partnerships, and increase product awareness.
• Identify and develop new business opportunities with large prospective customers to drive revenue growth.
• Work closely with internal teams to ensure customer needs are met and projects are executed successfully.
• Maintain strong customer relationships while delivering high levels of service and support.
• Overnight travel required up to 75% of the time. (Weekly travel that includes 1-2 nights a week)

Qualifications

• 3+ years of sales, account management, or business development experience.
• Experience building customer relationships and growing sales.
• Strong communication and presentation skills.
• Ability to manage multiple priorities and work independently.
• Proficient in Microsoft Office and CRM systems.
• Willingness to travel overnight up to 75% of the time.