Account Manager Associate

The ideal candidate should possess strong account management skills and be a proven people leader. They should have the ability to deliver services as per agreed service levels, manage workflows in a distributed work environment, and lead or participate actively in contributing to continuous improvement initiatives.

Salary range: $45000 - $55000 per year.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success

• Develop positive relationships with clients

• Act as the point of contact and handle customers’ individual needs

• Generate new business using existing and potential customer networks

• Resolve conflicts and provide solutions to customers in a timely manner

• Supervise account representatives to ensure sales increase

• Report on the status of accounts and transactions

• Set and track sales account targets, aligned with company objectives

• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth

• BA/BS degree strongly preferred

• Hands-on experience with CRM software

• Experience with marketing/sales campaigns

• Organizational and time-management skills

• Strong communication skills with a problem-solving attitude

• BSc in Business Administration, Marketing or relevant field

All your information will be kept confidential according to EEO guidelines.