Account Manager

About Brkthru:

Brkthru was founded with a client-centric philosophy in an industry where service is often overlooked. Our mission is to be the preferred partner of local advertisers and agencies, creating and managing successful paid digital media campaigns for local, state, regional and national brands in nearly every B2C and B2B vertical and industry. Our campaigns reach customers on digital devices such as smartphones, tablets, computers and digital TV.

We are guided by our core values and we center them in the hiring process and our workday to build teams that exemplify Positive Attitude, Caring, Contribution, Communication, and Trust.

Why Brkthru?

Brkthru is the leading digital media solutions provider to mid-market agencies and brands with a trading team works in 20+ different digital media platforms. Our client-first philosophy sets us apart, consistently earning us a 90% client satisfaction rating, and equally impressive client retention is proof. We are growing quickly, ranking for the fourth year in-a-row to the Inc. 5000 Fastest Growing Private Companies in America for 2025, 2024, 2023, and 2022. We rank 324 in the Inc. Advertising & Marketing category and outpace some of the biggest agencies in the country.

The Opportunity

As an Account Manager at Brkthru, you’ll own the day-to-day client relationship and campaign delivery across your assigned book of business. This role sits at the center of execution, working to turn client goals into action, keep campaigns moving, and make sure nothing slips, while working with sales to create opportunities that drive revenue.

You’ll lead client communication and partner with Client Success Directors (Brkthru sellers) across multiple books of business to drive campaign execution, alignment with Media and internal teams, and overall account performance. This role is hands-on, spanning execution, reporting, and revenue accuracy. It’s a strong fit for someone who wants real ownership, operates with urgency, and is looking to grow deeper in digital and programmatic media.

Responsibilities:

Client Relationship Ownership & Communication

• Own a book of business, being fully accountable for day-to-day client relationships, ensuring communication is clear, timely, and aligned to business goals
• Lead client cadence (weekly calls, agendas, recaps, next steps) and keep both client and internal teams aligned and moving forward
• Stay ahead of client needs, risks, and performance challenges, solving issues early, before they impact results or trust
• Travel as needed and on-demand based on business necessity to support client relationships, key meetings, and critical moments that benefit from in-person collaboration

Strategy, Performance, & Growth

• Align campaign strategy to client goals, KPIs, and measurement frameworks so performance is evaluated against the right outcomes
• Continuously assess pacing and performance, identifying risks, tradeoffs, and optimization opportunities with clarity and urgency
• Turn performance data into clear, actionable narratives that help clients understand what’s working, what’s not, and what to do next
• Identify and drive growth opportunities that improve client results and expand the partnership

Execution & Delivery

• Partner with Media and cross-functional teams to ensure campaigns launch accurately, execute cleanly, and stay aligned to client expectations
• Own campaign setup and QA across insertion orders, assets, tracking, and dashboards, working to avoid gaps and surprises.
• Validate campaigns post-launch to ensure creative, targeting, and tracking are running as intended
• Proactively leverage internal tools, resources, and AI to work more efficiently and improve execution quality
• Show up as a strong partner internally and externally, operating with accountability, transparency, and a bias toward action

Reporting & Insights

• Deliver reporting (initial, monthly, wrap) that is accurate, on time, and clearly tied to performance and client goals
• Build clear performance narratives that explain results and drive next steps

Revenue Accuracy & Account Operations

• Own revenue accuracy by validating billing inputs, pacing, and budget changes to keep internal tracking clean and reliable
• Maintain clear, up-to-date account visibility across CRM, documentation, and internal reporting so decisions are informed and actionable