Account Manager – Client Growth & Retention
ABOUT THE OPPORTUNITY
Join JamesEdition, the world's largest luxury marketplace, as an Account Manager – Client Growth & Retention based in our Madrid office. This role offers a dynamic and stimulating environment for driven individuals with a genuine passion for B2B sales and a flair for managing international client relationships.
THE ROLE
Join the sales team to own a portfolio of our largest real estate agency partners. Your clients are spread across the world's major luxury markets, and you work with them from our Madrid office over video and phone — the entire relationship is run digitally, from first meeting to renewal. You will be accountable for keeping those partnerships and growing them: renewals, upgrades, and expansion. This is exclusively B2B, with no consumer sales responsibilities. The role is an individual contributor position reporting to the Head of Sales.
KEY RESPONSIBILITIES
Own a defined portfolio of JamesEdition's highest-value agency partners across Europe, the Americas, the Middle East, and Asia
Run client meetings, performance reviews, and negotiations over video, across time zones
Prepare, negotiate, and close renewals
Identify and sell expansion within your accounts — additional listings, upgrades, editorial and marketing placements
Present account performance and translate results into commercial decisions
Build and hold relationships with agency owners and directors
Maintain precise records in our CRM system
REQUIREMENTS
At least 3 years in B2B sales, with a proven track record on existing accounts as well as new business
Demonstrated ability to close — renewals, price defense, and contract negotiation
Strong presentation skills — able to present performance, proposals, and pricing to owners and directors over video
Experienced selling and managing clients remotely, across time zones and cultures
Hungry, disciplined, and results-driven attitude
Comfortable with numbers and account performance data
Proficiency in English and fluency in at least one other language
Exceptional written and verbal communication skills
NICE TO HAVE
Experience in the real estate industry, or selling to real estate agencies
Experience selling digital advertising, media, or subscription placements
WHAT WE OFFER
Highly competitive salary with variable compensation (bonuses and commissions)
Participation in company profits
Two company getaways every year
Comprehensive sales training from seasoned experts
Vibrant startup atmosphere with ambitious growth plans
Diverse and international team environment