Account Manager (CMPT)

【Job Responsibilities】

• Establish, Align, and Execute global key account strategies to meet business targets.
• Understand strategic customer technology trends/needs and develop solutions per competitive environments.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Customer-oriented thinking to build up sustainable customer relationships and maximize satisfaction.
• Analyze the territory/market’s potential, submit/track sales and status reports regularly.
• Monitor competition by gathering current marketplace information on pricing, products performance, delivery schedules, merchandising techniques, etc.
• Account management on demand forecast, customer needs, problems and troubleshooting, interests, competitor activities, and positive/negative potential for existing or new products and services.
• Work cross-functionally with Marketing, Supply Chain, FSE, ATC and Manufacturing.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

【Requirements】

• Industry Experience: Over 5 years in the electronics industry; experience with CMP (Chemical Mechanical Planarization) is a strong plus.
• Technical Knowledge: Familiarity with IC fabrication processes is beneficial.
• Customer Engagement: Proven experience in sales, field service, or customer support roles.
• Communication Skills: Strong presentation and interpersonal skills; able to engage effectively across all organizational levels.
• Team Collaboration: Comfortable working in virtual teams and building peer networks.
• Mobility: Willingness to travel across Taiwan (up to 50%).
• Sales Aptitude: Self-driven with the ability to manage long sales cycles (1–2 years).
• Safety Commitment: High awareness and active engagement in personal and workplace safety.
• Language Proficiency: Fluent in English for professional communication