Account Manager, CN2BR ESM Team
The successful account manager will:
Work with strategic sellers to grow the selections to Amazon and their business with profit
Work with strategic sellers to drive the feature adaption rate to drive the customer experience on Amazon
Work with strategic sellers to achieve data quality standards and become an expert in using internal tools to achieve results
Work with strategic sellers to drive the seller performance and product quality to ensure best customer experience
Drive business reviews with sellers and do analysis to understand sales trends and drivers and develop recommendations on how to grow the business
Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments
Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession