Account Manager (Commercial P&C)
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Description
About Arvor Insurance
Arvor Insurance, an incubation of Tower Research Ventures, is a modern commercial P&C brokerage built on an AI-first foundation. We’re reimagining how brokers serve clients, combining exceptional insurance expertise with technology that amplifies speed, insight, and service.
Led by a founder and advisory board who have helped build some of the largest technology and insurance platforms in the industry, Arvor’s mission is to empower brokers with state-of-the-art tools and deliver an unmatched client experience.
What You'll Do
- Client Management
- Support Account Executives in servicing middle-market commercial P&C accounts
- Assist with day-to-day client needs, including policy changes, documentation, billing questions, endorsements, and certificates of insurance
- Help prepare renewal materials and marketing submissions; coordinate with producers to ensure timely delivery and strong client outcomes
- Brokerage Excellence
- Apply knowledge to navigate complex coverage structures and negotiate with carriers
- Communicate with carriers to obtain quotes, endorsements, and other policy information
- Follow Arvor’s client service playbook and contribute to maintaining consistent, high-quality service standards
- Innovation & Collaboration
- Participate in pilots of new tools and systems, providing feedback on usability and performance.
- Collaborate with internal teams, including engineering and product, to help improve service workflows.
- Demonstrate curiosity, reliability, and attention to detail in all aspects of work.
About You
- Technician: You know commercial P&C coverages inside and out, combining technical mastery with meticulous attention to detail.
- Partner: You thrive in collaboration with producers, clients, and carriers, building trust through responsiveness and reliability.
- Forward-Thinking: You are curious and adaptable, always exploring how AI, automation, and better processes can improve outcomes.
- Velocity-Oriented: You move fast and make clear decisions, focusing on what drives results without sacrificing quality.
- Results-Driven: You take ownership of client outcomes, team success, and business impact.
- Industry Builder: You care deeply about redefining brokerage excellence and shaping the next era of commercial insurance.
Qualifications
- 5+ years of commercial insurance brokerage experience (you have focused on middle-market and/or large accounts)
- Understanding of core commercial lines (Property, GL, Auto, WC, Umbrella and Specialty Lines)
- Proven success managing a book of complex accounts
- Strong communication and analytical skills
- Active, current P&C License (advanced designations a plus)
- Entrepreneurial mindset; comfortable in fast-moving environments
Why Join Arvor
Join a founding team redefining brokerage in the age of AI, where expertise meets innovation, and velocity is a competitive advantage. Help shape the future of commercial insurance, working alongside people who love this industry and are determined to make it better.
As published by lever
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Arvor Insurance, Inc
