Account Manager - Commercial

Duties & responsibilities • Ensures that customers are satisfied through effective communication, relationship building and regular site visits, as well as the ability to develop customer rapport • Ensures quality expectations are being met and exceeded • Communicate clients’ needs to the Field Supervisor • Evaluate job cost on a weekly basis to ensure cost and times are within budget • Invoicing of enhancement projects and timely collection of all monies owed for their portfolio of properties • Estimate and negotiate contract renewals • Propose estimates for enhancements to current maintenance contracts • Provide direction to snow removal team on portfolio properties needs and quality control of sites during the storm • Other duties as assigned Requirements • Bachelor’s degree in Business, Horticulture, Landscape Maintenance, or related field or a minimum of five years of relevant experience • Strong customer service and sales background • Must be highly adaptable to the kinds of change that comes along with working in a fast-paced entrepreneurial environment • Driven to pursue improvements and projects without substantial supervision • Positive attitude with a professional demeanor and appearance, be team oriented, and be a strong role model for ethics and integrity • Excellent time management, project management and organizational skills • Strong analytical skills with the ability to meet critical deadlines • Proficient computer skills using a windows environment and Microsoft Office Suite • Effective communication skills; including writing, routine correspondence, reports, presenting to employees, and interpersonal communication Desired qualities to include • Have or obtain Turf Grass Management certification • Bilingual in English and Spanish • Knowledge of Aspire software • Certifications in Landscape Maintenance and Irrigation • Must possess and maintain a valid Colorado driver’s license with a clean driving record.