Account Manager
We are seeking an Account Manager (Full-time, Remote) to support the delivery of digital content and creative projects across a portfolio of global clients.
This role focuses on managing client relationships, translating briefs into clear execution plans, and coordinating freelance talent to ensure smooth, high-quality delivery across multiple workstreams. You will act as a core operator within the client–talent ecosystem, ensuring alignment between clients, freelancers, and internal teams across fast-moving projects.
Requirements
Responsibilities
ACCOUNT MANAGEMENT & CLIENT COORDINATION
- Manage day-to-day client relationships across assigned accounts.
- Support onboarding and project setup for new engagements.
- Translate client briefs into clear, structured deliverables.
- Maintain proactive communication with clients and internal teams.
DELIVERY COORDINATION (CREATIVE & CONTENT)
- Coordinate delivery across multiple project types, including:
- Social media content and campaign assets
- Copywriting and editorial content
- Digital creative (ads, banners, landing pages)
- Track timelines, milestones, and delivery progress.
- Ensure outputs meet agreed quality standards and deadlines.
- Escalate risks or delivery issues where needed.
WORKFLOW & OPERATIONS SUPPORT
- Coordinate freelance talent across active projects.
- Maintain structured workflows from brief to execution until delivery.
- Ensure clarity and consistency in project briefs.
- Support smooth day-to-day execution across accounts.
Requirements
- Previous experience in account management, client services, or project coordination.
- Background in digital marketing, content, or creative environments.
- Strong organisational and communication skills.
- Ability to manage multiple concurrent projects.
- Experience working with remote or freelance teams preferred.
NICE TO HAVE
- Experience in agencies, creative studios, or talent platforms.
- Exposure to social media or content production workflows.
- Familiarity with performance-driven digital campaigns.
Benefits
Skills
As published by workable · 9 questions · 5 written answers
Basics
First name, Last name, Email, Phone, Address, Resume
Pick from a list (4)
- Do you have experience managing client-facing projects or accounts in digital marketing, content, creative, or agency environments?
- Have you managed end-to-end delivery of projects involving content or creative outputs (e.g. social media, copywriting, digital assets)?
- Have you coordinated multiple stakeholders, such as clients, internal teams, or freelancers, across concurrent projects?
- Are you comfortable working in a fast-paced, remote environment while managing multiple deadlines at the same time?
Written answers (5)
- Can you tell us about your experience in account management, client services, or project coordination? What types of clients or projects have you worked with?
- What is your background in digital marketing, content creation, or creative environments? Please share some examples of the work you've done in these areas.
- Could you describe a time when you managed several projects at once? How did you keep everything organized and ensure deadlines were met?
- What is your expected salary in your local currency?
- What is your notice period/earliest availability?