Account Manager
Discover the World (DTW) continues to strengthen its established airline portfolio, working with a range of long‑standing and successful global partners. To support this work, we are looking for an Account Manager to join our team and contribute to the ongoing success of a key airline client within the UK market.
As the Account Manager, you will be the face of this major airline client, representing them within the UK travel industry and acting as their primary contact in the market. You will work closely with senior decision makers, raise brand awareness, and drive revenue growth across leisure (OTA), TMC, and corporate channels.
You will be a proactive and self‑motivated commercial partner — targeting key UK trade accounts, building strong relationships, and fully embedding yourself into the client’s way of working. You’ll support global sales strategies, champion the brand, and ensure that DTW delivers exceptional value and representation.
This role offers the opportunity to work closely with a respected airline partner, build lasting commercial relationships, and contribute directly to their continued success in the region.
As the Account Manager, you will be the face of this major airline client, representing them within the UK travel industry and acting as their primary contact in the market. You will work closely with senior decision makers, raise brand awareness, and drive revenue growth across leisure (OTA), TMC, and corporate channels.
You will be a proactive and self‑motivated commercial partner — targeting key UK trade accounts, building strong relationships, and fully embedding yourself into the client’s way of working. You’ll support global sales strategies, champion the brand, and ensure that DTW delivers exceptional value and representation.
This role offers the opportunity to work closely with a respected airline partner, build lasting commercial relationships, and contribute directly to their continued success in the region.
Responsibilities
- Deliver excellent service to travel trade base focusing on a spread of key decision makers
- Ensure regular communication and strategic focus is in place – identifying customers ‘needs & wants’ and delivering against these with solutions tailored to each individual customer whilst supporting customer’s (B6’s) overarching commercial goals agreed with the GM Europe.
- Internally working closely alongside other account managers, sharing best practice where appropriate - communicating effectively is key to success within the role.
- A strong relationship is essential with our customers HQ, ensuring the AM is fully embedded within this organisation – expectation to be at HQ every 6 months with travel essential around UK & Ireland.
Requirements
- Ability to accurately diagnose known and unknown partner business needs and translate needs into opportunities and appropriate product offering
- Consultative sales skills with the ability to translate data and benefits into the partner’s business language to prove value
- Ability to effectively manage existing partnerships working with key UK travel agencies including those identified from market data - form new business relationships through face to face and remote contact.
- Strong presentation skills and the ability to articulate ideas to influence clients and prospects in meetings and through calls
- Use existing travel knowledge to identify travel agent partners with a strong fit for long term growth
- Proficiency in Microsoft Word, Excel and PowerPoint
- CRM skills, preferably Salesforce
- Ability to work and thrive in a multi-tasked, fast paced environment
- Team player who is willing to share ideas, bring a positive attitude and can be flexible when needed.