Account Manager - Enterprise - Territory Accounts
You will manage and grow a portfolio of approximately 50–100 mid-to-large accounts, serve as the primary customer contact, support integrations and launches, drive product adoption and renewals, identify growth opportunities, and coordinate with internal teams to deliver customer outcomes.
Responsibilities
- Own end-to-end relationships with midsize revenue customers
- Manage partnership, commercial, and technical topics
- Develop strategies to increase product adoption, engagement, and growth
- Lead partnership initiatives, checkpoints, business reviews, and technical escalations
- Enable renewals and identify new growth opportunities
- Provide consultative guidance on products and industry best practices
- Collaborate with sales, technical, legal, engineering, and product teams
- Translate customer feedback into product insights
Requirements
- At least 5 years of client relationship management experience
- Experience with a broad range of customer sizes and industries
- Previous B2B technology experience is a strong plus
- Previous deal experience
- Technical acumen
- Ability to drive revenue growth
- Ability to solve complex customer challenges
- Interest in financial services and technical products
Benefits
- Equity
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)