Account Manager

We are seeking an experienced Account Manager with a strong background in Client Engagement and Business Development to drive growth, strengthen executive-level client relationships, and identify new business opportunities while ensuring long-term customer success.

Responsibilities

• Client Partnership & Relationship Ownership: Act as the trusted primary owner of the customer relationship. Build deep, long-lasting rapport with C-level executives and key stakeholders, adopting a flexible approach to help clients achieve their objectives
• Commercial Growth & Strategy: Drive account expansion and identify new business opportunities. Collaborate with senior leadership to co-create and execute effective account growth strategies
• Solution Customization: Understand EPAM's comprehensive portfolio of technology and business services, tailoring and connecting them directly to the client's unique needs
• P&L & Financial Accountability: Take full ownership of the account P&L, managing financial performance, revenue targets, profitability, and resource forecasting
• Cross-Functional Leadership: Serve as the central bridge between the client, internal delivery teams, and Business Unit (BU) heads. Partner closely with delivery management to ensure seamless project execution
• Sales & Pre-Sales Engagement: Support business development by qualifying opportunities, contributing to RFPs, crafting proposals, and helping close new deals

Requirements

• Professional Background: 4+ years of experience in client engagement, business development, or technology management (e.g., Account Manager, Program Manager, Sales Executive, or similar leadership roles)
• Track Record: A proven, demonstrable history of driving account growth, expanding business, and cultivating high-trust client partnerships
• Financial & Technical Acumen: Experience managing account P&Ls and a solid understanding of the Software Development Life Cycle (SDLC), modern technology, and enterprise applications
• Market Context & Network: Strong relationship-building skills with an established professional network in the region. Experience collaborating with Financial Services and/or Energy clients is a strong plus
• Methodologies: Familiarity with modern software development processes and methodologies
• Communication: Excellent verbal and written communication skills in both Greek and English, with the ability to navigate complex stakeholder environments effortlessly

Benefits

For your comfortable work:

• Remote and hybrid work opportunities
• Option to work from our centrally located office in Athens
• Corporate laptop provided
• Private health insurance
• Meal vouchers / restaurant tickets
• My Benefit card (264€/year)
• Monthly public transportation card

For your growth:

• Global and diverse client portfolio, large-scale projects, and trendy technologies
• Diverse multicultural, multi-functional, and multilingual work environment
• Opportunity to contribute to internal and open-source products
• Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
• Possibility to create a Personal Development Plan from the first day in the company
• Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries
• Certification opportunities
• Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities
• Language courses