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everlywell

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Account Manager

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Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized.

We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance. In this exciting client-facing role, you’ll wear multiple hats to drive revenue growth, operational excellence and provide stellar customer service. The Account Manager should be able to juggle multiple responsibilities amongst your clients, many of those roles defined below.

Responsibilities:

  • Serve as main client-facing representative for enterprise accounts.
  • Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients.
  • Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience.
  • Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans.
  • Collaborate with cross-functional teams to optimize all programs deployed for accounts.
  • Engage clients in identifying key metrics and deliver performance reports within SLAs.
  • Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline.
  • Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition.
  • Present account updates to Everly Health Solutions leadership team as needed

Who You Are:

  • 3-5 years of account management experience in the healthcare industry required.
  • Bachelor’s Degree required - business or science related field preferred.
  • Track record of successfully owning growing a book of business across multiple accounts.
  • Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions.

Skills & Abilities Required:

  • Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality, budget, or timelines.
  • Results-focused and self-motivated, with a flexible and entrepreneurial mind-set.
  • Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify, evaluate and exploit new business opportunities.
  • Ability to leverage and use AI with fluency and understanding
  • Excellent interpersonal and communication skills are essential (written and verbal).
  • Strong executive presence, communication (verbal and written) and presentation development skills/
  • Ability to thrive under pressure and manage multiple priorities simultaneously.
  • Potential to work both independently and as part of a team.
  • Proven ability to develop and sustain strong relationships both inside and outside the organization.
  • Exercises good judgment and diplomacy with both clients and internal teams.
  • Prior experience in a fast-paced and evolving atmosphere a plus.
  • Familiar with Salesforce and Tableau a plus.
This salary range for this position is $90,000 - $125,000 based on the selected candidate's qualifications, market data/ranges, location, and internal equity. This position is also eligible for an annual bonus, health, dental, vision & mental health insurance, 401(k) with company match, Flexible PTO, a monthly $100 wellness stipend and various other perks.
Security Notice: Everlywell never requests fees, payment, or banking information at any stage of the recruitment process. Official communications and interview invitations will only come from verified email addresses ending in @everlywell.com or @everlyhealth.com. To ensure your application is secure, always apply directly through our official careers page at .
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What this application asks

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Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, Age, Race/EthnicitySelect all that apply, Gender, Transgender, Sexual Orientation, Disability (as outlined by the ADA), Veteran/Military Service, Pronoun(s)

  • Do any of your immediate family members have an employment, consulting, or other financial relationship with Everly Health or any of its subsidiaries? choose one
  • Are you authorized to work in the US? choose one
  • Will you now or in the future require a sponsorship? choose one
  • Do you currently work at or have you ever worked at Everly Health? choose one
  • Did a current Everly Health employee refer you to the role? choose one
  • If yes, please name the employee that referred you written answer · optional
  • Do you have any employment, consulting, occupation, or board-service obligations that would interfere with your ability to work full-time for Everly Health or that would conflict with the business, goals, or mission of Everly Health? choose one
  • If yes, please briefly describe those obligations written answer · optional
  • Have you ever worked for a State agency and been involved, in any capacity, in the process of procurement of goods or services, selection of vendors, or contract management? choose one
  • If yes, please describe written answer · optional
  • Do you have at least 3 years of account management experience? choose one
  • Do you have account management experience within the healthcare industry? choose one
  • Do you have experience working with health plans? choose one
  • Which of the following do you have more experience with: choose one
  • What base compensation are you targeting?

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