Account Manager
Ewing Outdoor Supply
926 Bransten Road,
San Carlos, CA
Ewing Outdoor Supply is looking for an Account Manager to create long-term, trusting relationships with our customers. As we grow the market, the Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
- Profit Sharing
We have the 4 C’s that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren’t for you!
Skills
As published by workable · 7 questions
Basics
First name, Last name, Email, Do you have a name you prefer to use that is not your legal name? Example: Legal Name William -Preferred Name Bob (This will be used to create company email), Phone, Address, Are you at least 18 years old?, Summary, Salary Desired?, Were you referred by an employee? (If so please provide their name), Have you worked at Ewing before, Names of relatives employed by Ewing or a competitor:, Resume, Education, Experience, Bi-Lingual-Spanish Speaking, Are you legally eligible for employment in the U.S.?, Will you work overtime if asked (including weekends)?, If hired, would you require any special accommodations to perform the duties of the job for which you are applying?, If yes, what accommodations do you require?, Did you serve in the U.S. Armed Forces?, If, yes. What Branch?, PLEASE READ AND SIGN BELOW: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. I hereby authorize Ewing to thoroughly investigate my references, work record, education, consumer credit reports, criminal background and other matters related to suitability for employment and, further, authorize my former employers to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure, where allowed by law. In addition, I hereby release the company, my former employers and all other persons,corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure. I understand that successful completion of a drug test is a condition for employment with Ewing and that a positive result automatically disqualifies me from employment. If employed, I will honestly and faithfully perform all my duties as an employee. I will conduct my personal affairs in such a manner that they will neither interfere with my duties nor reflect unfavorably upon my employers or fellow employees. I shall recognize all company policies and abide by them, both to the letter and spirit of the policies.I understand that nothing contained in the application or conveyed during any interview which may be granted is intended to create an employment contract between me and the company. In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time, with or without cause, at the option of either myself or the company, and that no promises or representations contrary to the foregoing are binding on the company unless made in writing and signed by me and the company’s designated representative., Please Type your name and the date below: First Name Last Name 00/00/00 (Typing Your Name is equivalent to a handwritten signature)
Pick from a list (7)
- Do you have 3 -5 years experience in the Irrigation, Landscape or Green Industry?
- Valid driver’s license
- Good driving record with no traffic violations
- Solid experience with CRM software (e.g. P21 & DOMO)
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Whuch product category would you say you have the mpost experience in?