Account Manager Fintech
You will manage and grow customer relationships, build executive and Product partnerships, retain and expand revenue, close upsell opportunities, negotiate renewals, help customers integrate and launch, and resolve complex challenges through cross-functional collaboration.
Responsibilities
- Own and manage customer relationships
- Build relationships with C-Suite and Product teams
- Retain and grow revenue
- Identify and close upsell opportunities
- Lead commercial negotiations for renewals
- Help customers integrate and launch
- Solve customer challenges cross-functionally
Requirements
- Relationship management experience
- Sales experience
- Customer empathy
- Ability to learn APIs
- Familiarity with financial services and technical products
- Negotiation skills
- Value-selling skills
- Executive-level written and verbal communication skills
- Relationship-building skills
- Retention and termination-save tactics
Benefits
- Equity