freehire launches on Product Hunt on 26 August.

Follow →

Account Manager, Gaming (3998)

Enabling safe and rewarding digital lives for genuine people, everywhere

We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Global Gaming Team

GBG’s Global Gaming team partners with leading operators, platforms, and technology providers across online gaming and sports betting worldwide. We help customers navigate complex regulatory environments, mitigate fraud, verify identity with confidence, and deliver secure, trusted player experiences at scale.

This is a high-growth team operating in a fast-moving, highly regulated industry where innovation, trust, and compliance are critical to success.

The Role - Acccount Manager, Gaming

Working closely with the Global Gaming Director, this role is responsible for driving meaningful revenue growth across a portfolio of GBG’s Gaming clients. You will act as a strategic partner to customers, expanding existing relationships while identifying and closing new revenue opportunities through upsell, cross‑sell, and the introduction of additional GBG solutions. This position plays a key role in strengthening long‑term client partnerships and maximizing the commercial impact of GBG’s identity, fraud, and trust offerings within the gaming sector.

What you will do

  • Deliver an exceptional client experience by partnering with Gaming customers to solve business challenges, address evolving requirements, and unlock new opportunities.
  • Clearly articulate the value and commercial impact of GBG’s full portfolio of identity, fraud, and trust solutions.
  • Lead and grow GBG’s largest Identity accounts, providing strategic direction and sales engagement support across complex opportunities.
  • Serve as the primary point of contact for clients, engaging stakeholders at both strategic and operational levels.
  • Collaborate closely with cross‑functional teams—including Product, Customer Success, Pre‑Sales, and Marketing—to ensure customer and sector insights inform the product roadmap.
  • Partner with Legal to support contract negotiations and successfully close commercial agreements.
  • Play a key role in developing and executing account strategies to meet and exceed revenue targets.
  • Represent GBG at industry events, conferences, and association meetings, sharing market insights and emerging trends with internal stakeholders.
  • Drive sustainable growth by expanding revenue, increasing account value, and improving overall margin across the Gaming portfolio.

Requirements

Skills we are looking for

  • Ability to develop and execute a robust account strategy and pipeline that supports commercial objectives, from opportunity identification through qualification, close, and expansion.
  • Proven strategic sales experience, consistently delivering double‑digit revenue growth through a consultative, value‑led approach.
  • Demonstrated success managing complex, multi‑level client relationships across C‑suite, commercial, and technical stakeholders.
  • Strong consultative skills, with the ability to understand customer requirements, challenges, and business objectives and translate them into clear, compelling value propositions.
  • Experience maintaining accurate pipeline, forecasting, and activity reporting to support commercial decision‑making.
  • Ability to advise on and support the execution of tactical marketing initiatives within the gaming or regulated technology sector.
  • Solid understanding of the online gambling and identity verification landscape, or closely related regulated markets.
  • Proven track record of growing and expanding revenue across large, enterprise‑level accounts.
  • High energy, resilience, and drive, with a demonstrated history of exceeding performance expectations.
  • Strong ability to simplify and present complex technical solutions in a clear, customer‑centric manner.
  • Excellent verbal, written, and presentation skills.
  • Collaborative mindset with the ability to thrive in a dynamic, team‑oriented environment.
  • Strong commercial acumen and business judgment, paired with initiative and a solutions‑oriented approach to overcoming obstacles.

Benefits

To find out more

As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

What this application asks

workable

First name, Last name, Email, Headline, At GBG, we want team members to be themselves and this includes applicants too! Feel free to share your preferred pronouns with us so that we can address you correctly, Phone, Address, Summary, Experience, Linkedin URL, Resume, Education, Cover letter, Which of the following applies to you?, If Other Please Specify, Where did you hear about this vacancy?, If a GBG team member has referred you, please tell us their name, If you saw this vacancy via social media, please tell us the name of the GBG team member who shared it, As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please email behired@gbg.com if you require any reasonable adjustments to the interview process, Salary Expectations, In a couple of sentences, please describe your use of AI throughout this application process

  • Do you have proven experience managing and growing revenue within an existing portfolio of enterprise or strategic B2B customers? yes / no
  • Have you consistently delivered revenue growth through account expansion, upsell, or cross‑sell using a consultative sales approach? yes / no
  • Do you have experience managing complex, multi‑stakeholder client relationships, including senior commercial, technical, and executive‑level contacts? yes / no
  • Have you sold or supported technology solutions within regulated industries (e.g., online gaming, gambling, fintech, identity, fraud, or compliance‑driven sectors)? yes / no
  • Are you comfortable acting as the primary point of contact for large accounts, owning account strategy, forecasting, and commercial outcomes end‑to‑end? yes / no
  • Do you have experience collaborating cross‑functionally (e.g., Product, Pre‑Sales, Customer Success, Legal, Marketing) to deliver client solutions and close commercial agreements? yes / no
  • Are you experienced in maintaining accurate pipeline, forecasting, and activity reporting using a CRM system (e.g., Salesforce or similar)? yes / no

See also

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available