Account Manager
About the Role
As an Account Manager, you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customer. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will Do
- Capture and propagate the commercial voice of customer for ongoing programs
- Manage commercial agreements and drive customer negotiation for awarded business (i.e., APR, CR, customer claims)
- Closely track customer satisfaction at all levels, and drive course corrections when required
- Drive to achieve commercial targets (revenue, EBIT, Cash Flow) for your customer programs
- Receive customer change request and lead them through internal approval process
- Drive continuity of awarded business through program extensions and follow-on programs
What You Need
- Bachelor’s Degree in Engineering or Bachelor’s Degree in Business Management
- 5+ years of related sales experience with at least 2 years in Automotive
- Must have a thorough understanding of Automotive OEM’s organization and processes
- Thorough understanding of P&L statements, business cases and quotes / contracts with automotive OEMs
- Basic technical understanding of Automotive HW and SW systems
What is Nice to Have
- Degree in Engineering or Business Management
- Experience working with the applicable customer/OEM
- Work experience at Tier 1 supplier of products such as audio, infotainment, connectivity, and ADAS
What Makes You Eligible
- Be willing to travel up to 30%, domestic and international travel
- Be willing to work in an Novi, Michigan Office.
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
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