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Telecel Ghana

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Account Manager - High Value SME

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Summary

This role is pivotal in driving business growth by identifying and securing new opportunities within assigned SME accounts. You’ll develop strategic account plans, build trusted relationships with key decision-makers, and consistently exceed revenue and acquisition targets. By combining consultative selling with deep industry knowledge, you’ll deliver tailored solutions that enhance client success and profitability. Your work will directly impact the company’s market position, ensuring compliance with regulations while fostering long-term partnerships across diverse sectors.

Responsibilities

  • Identify, pursue, and close new business opportunities within assigned accounts.
  • Create and implement Account Development Plans (ADPs) to maximize revenue and profitability.
  • Build and manage a strong pipeline using consultative and solution-driven sales approaches.
  • Engage and nurture relationships with C-level executives through strategic outreach and industry events.
  • Track performance against quarterly targets using key metrics and take proactive steps to meet or exceed goals.
  • Ensure full compliance with telecom licensing, sector regulations, and competition laws.
  • Collaborate with internal teams and suppliers to deliver integrated, high-quality solutions.
  • Leverage systems like UNIK-CRM and knowledge management practices to strengthen account management effectiveness.


Requirements

Requirements:
  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • 2+ years of experience in enterprise sales, account management, or business development in Telecoms, ISP, or Technology sectors.
  • Demonstrated success in identifying business opportunities and delivering customized solutions.
  • Solid understanding of enterprise-grade telecom and technology solutions (e.g., connectivity, mobile, cloud).
  • Experience managing public sector, NGO, or diplomatic accounts and navigating tender/bid processes is a plus.
  • Proven consultative selling and strategic planning skills.
  • Ability to build and maintain relationships with senior executives.
  • Strong negotiation and presentation capabilities.
  • Self-driven with the ability to thrive independently and collaborate effectively in virtual teams.


Skills

See also

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