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fa-epuh-saasfaprod1.fa.ocs.oraclecloud.com/CX

Account Manager I

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Main Responsibilities, Requirements, and Competencies

• Customer Commercial Management (Develop pricing and commercial proposals and negotiate with customer. Be intimate with customer commercial requirements and develop proposals that meet customer requirements and create value for YFSS)
• Customer Relationship Management (Deliver customer’s information, solve customer’s problems, receive requests of information, deliver issues to related department, provide solutions, proposals, and obtain feedback)
• Commercial Savings Planning / Negotiation - Current and Future year
• Payment Terms Negotiation and transition plan
• Visit Customers; gather information incl. business opportunities, volumes, capacity, and financial status. Build strong relationship with customers
• Identify, pursue, and realize commercial opportunities that improve YFSS financial performance.
• Collect 5-year business plan information from customer
• Fulfill customer requirements to address pricing and commercial needs that include creation of customers’ price breakdown forms, tooling price breakdown forms, and various requests for information needed to support commercial issues and claims.
• Secure PO and release to internal departments; May include population of customers’ online quotation systems
• Negotiating of Engineering Changes (Phase 2 - 5)
• Prototype Part Quotation
• ED&D Negotiation / Purchase Order Receipt
• Create / Maintain Bump Chart/Maintain Directed Component Bump Chart
• Customer Price Breakdown Form Development / Maintenance / History
• Customer Commercial Open Issues (Purchasing, SCE, CIT, Tooling, Operations)
• Account Receivables Issue Resolution (Customer Escalations)
• Service Account Management (RFQ, supply chain, plant move, etc)
• Load Customer Portal

Essential Common Requirements for all Employees:

• International Operating System (IOS): Understand, apply and meet all function-related IOS requirements.
• Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.
• Product Safety: Understand, apply and meet all function-related Product Safety requirements.
• Compliance: Understand, apply and meet all function-related Compliance requirements
• Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
• Must comply with all company policies and procedures.
• Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.
• Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
• Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).

Area of Study: Bachelor Degree in Finance, Accounting, Business, Engineering, or equivalent work experience;
Master Degree preferred
*Equivalent work experience may also be considered for certain positions.


Required Qualifications (Experience Level, Skills, Knowledge)

  • 5-9 Minimum Years of Experience with combined Finance Management and/or Sales
    3-5 Minimum Years of Experience within the automotive industry
    Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces.

Preferred Qualifications (Experience Level, Skills, Knowledge)

  • Experience in Automotive Manufacturing, Manufacturing, Technical Engineering/Program Management, or Technical Sales Representative preferred
  • OEM RFQ Portals
  • Vehicle forecast databases
  • Piece price breakdowns
  • Project Management software
  • Advanced Excel/PowerPoint


Physical Ability Requirements

Stationary Position (Sitting or Standing): Frequently
Movement (Walking): Frequently
Carry Weight (Lifting up to XX lbs): Occasionally
Communication (Seeing/Talking/Hearing): Constantly
Use Hands/Fingers (Operate computer, printer, phone): Constantly

Language Required and Preferred

Required: English (Fluency with Reading, Writing, Speaking)
Preferred: Japanese / Chinese / Korean

Work Environment

Often exposed to distracting sounds and noisy conditions
Work is indoor in a manufacturing setting that may not be temperature controlled.
May frequent manufacturing plants and must follow all rules while visiting locations.
Works closely with others, perhaps within a foot of another person

Our Investment in You

  • Competitive Compensation Packages
  • Generous Paid Vacation, Paid Sick Leave and Paid Holidays
  • Medical, Dental, and Vision Benefits from day one
  • Competitive 401k Match
  • Rewarding Healthy Behavior Program
  • Life and Disability Insurance
  • Supplemental Health Plans
  • Employee Assistance Program
  • Company Discount Program


Skills

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See also

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