Account Manager/Inside Sales

Job Summary

· Performs sales department essential duties, including but not limited to: technical and commercial quotation development, product costing and pricing, contracts administration, sales order execution, customer liaison and order follow up, production planning and support, customer shipment execution, accounts receivable follow up, documentation creation and submittals. Can be focused on Commercial only, Navy only, or both.

Essential Duties and Responsibilities

· Complete technical and commercial aspects of the quotation process in accordance with company procedures and industry norms.

· Create costing and pricing standards and incorporate into quotations along with delivery commitments consistent with product planning and capacity.

· Perform complete sales order entry process and review upon receipt of order. Compile and review all data and information required for order booking and order fulfillment.

· Track sales orders throughout the approval process to ensure timely processing. Facilitate customer order fulfillment by providing the internal departments with relevant delivery, shipping, transportation, pricing, and payment information.

· Actively participate in engineering and sales’ continuous improvement process as well as integrating same with Operations’ continuous improvement initiatives.

· Proactively contribute to Buffalo Pumps’ Business Development initiatives.

· Work with order engineering and order entry in creating BOM, drawings, change orders, job routings and customer contract data submittals.

· Develop strong functional proficiency in ERP system.

· Assist the Accounts Receivable department in payment collections and the resolution of payment issues.