Account Manager (IT Sale Manager)

RESPONSIBILITIES:

• Manage and maintain strong relationships with existing customers to ensure high levels of customer satisfaction and business continuity.

• Establish effective communication and build strong relationships with stakeholders at all levels, including management, middle management, and operational teams.

• Identify and develop new business opportunities within existing accounts by proposing innovative solutions and introducing the company’s products and services.

• Explore and expand business opportunities with new prospective customers to drive revenue growth.

• Understand customer business needs, analyze requirements, and anticipate future opportunities to provide value-added solutions.

• Execute sales activities and maintain accurate sales pipeline updates in systems to achieve quarterly and annual sales targets.

• Coordinate and collaborate effectively with internal cross-functional teams, including solution, service, operations, procurement, logistics, finance, and administration teams, to ensure smooth project execution and customer success.

• Ensure compliance with company policies, procedures, and standards, including quality management and operational guidelines.

• Develop and maintain strong relationships with business partners and vendors to support successful project delivery and customer satisfaction.

• Bachelor’s degree in business administration, Information Technology, Computer Science, or related fields.

• Minimum 8 years of experience in Account management, Sales or Solution Sales, preferably in IT, Technology, or B2B solutions industry.

• Proven experience in managing customer accounts, driving business growth, and achieving sales targets.

• Strong communication, negotiation, and relationship management skills with the ability to engage stakeholders at different organizational levels.

• Good understanding of IT products, solutions, and services, with the ability to identify customer needs and recommend appropriate solutions.

• Experience in preparing sales proposals, quotations, and managing sales pipeline.

• Strong coordination and collaboration skills to work effectively with cross-functional teams.

• Self-motivated, results-oriented, and able to work independently under pressure.

• Good command of both Thai and English, with effective communication and presentation skills.

• Proficient in Microsoft Office applications (Excel, PowerPoint, Word).

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