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Account Manager (Japanese Speaker)

Studio XID Account Manager (Japanese Speaker)

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[Role summary]

This role is responsible for driving the growth and success of the company's business in Japan by managing enterprise customer relationships, leading renewals and expansion. The position works cross-functionally with Product, Marketing, and Sales teams to deliver localized solutions, accelerate revenue growth, and ensure a high level of customer success while navigating the unique needs of the Japanese market.

[Responsibilities]

Drive renewals and manage our Japanese accounts including reseller partners.
Drive revenue growth through acquisition and expansion of enterprise customers.
Collaborate with Product, Marketing, and Sales teams to localize offerings and support customer needs.
Ensure compliance with local regulations and business requirements.

[Qualifications]

Must

5+ years of experience in the IT / SI / SaaS industry, with a strong understanding of enterprise sales landscapes in Japan
Native Japanese speaker with fluent Korean OR English proficiency
Strong commercial mindset with demonstrated results in revenue growth and customer development
Entrepreneurial mindset, comfort working in fast-growing and evolving environments
Willingness and ability to travel abroad frequently for business

Plus

Experience in early-stage business setups or startup environments
Existing network with enterprise or strategic customers in technology sectors

[How We Work]

Team ProtoPie Works with 5 Company Values

1. Autonomy & Responsibility

We respect everyone's autonomy while taking responsibility for freedom and for judgment between right and wrong for the company.

2. Communication & Trust

We share information, communicate transparently, and build trust with our colleagues and customers.

3. Integrity

We draw a line between personal and professional lives and work with high moral standards.

4. Global Citizenship

We respect each cultural trait and always consider the global market in work.

5. Team Player

We collaborate with colleagues, help others actively, and respect others' professionalism and authority.

[Benefits and Welfare]

1. Welcome Awards

For new joiners, we support KRW 1,000,000(USD 830) for buying personal peripherals and items for better work efficiency.

- Desk, Chair, Tablet PC, Mobile, Smartwatch, etc.

2. Education Benefits

We believe that members’ growth and happiness lead to the team’s growth. We support members in buying books and taking classes they want: language, instrument, anything you want to learn.

3. Healthcare Benefits

We understand that our people can bring their best selves to work when they and their families are taken care of.

- Medical check-ups, Gym, Physical activities, Vision care, Medical treatment(pets included)

4. Internet & Communication Benefits

We support internet and mobile expenses to enrich our remote working environment.

5. Congratulations & Condolences

We support members’ life events both in joy and in sorrow.

[Working Arrangements]

Flexible working hours (generally from 10 AM to 7 PM KST).
Full-time position (during the first 3 months—the probation period, the employee will receive 100% of their salary).
Seoul HQ: 34, Bongeunsa-ro 16-gil, Gangnam-gu, Seoul, Republic of Korea.

[Hiring Process]

Application > Resume screening > 1st / Final Interview > Final Offer
1st/Final Interview Based on your CV and portfolio, you will be invited to a offline round interview.
Interview process may be subject to change
Interviews may be completed within a day, depending on circumstances.
The admission may be revoked in case of any false information.
Should you have any questions, please contact us at job@protopie.io.