Account Manager

At Kissterra, we are revolutionizing the insurance industry with the world's first Marketing OS - a comprehensive solution tailored to the unique marketing and distribution needs of insurance organizations.

Our intelligent solutions combine the power of AI, machine learning, and real-time data to reshape marketing strategies and drive profitable growth for top insurers.

Founded in 2015 and headquartered in Israel, Kissterra partners with leading US insurance companies, helping them uncover hidden growth opportunities and optimize their marketing budgets with unparalleled precision and efficiency.

We are seeking a hands-on Account Manager to join our Growth team. You’ll own the day-to-day management of a portfolio of US-based insurance clients, and be responsible for their performance, satisfaction and growth.

What’s the job?

• Manage a portfolio of US-based client accounts, including leading insurance companies from the Fortune 500 list.
• Serve as the main day-to-day point of contact for your clients, building strong and trusted relationships.
• Deeply understand each client’s business, KPIs and goals, and make sure campaigns deliver against them.
• Monitor account performance daily, analyze data, identify trends and act quickly to optimize results.
• Prepare and present performance reports, insights and recommendations to clients.
• Identify upsell and expansion opportunities within your accounts and work with the team to execute them.
• Translate client needs into clear requirements for Kissterra’s internal teams.
• Work closely with Media, Analytics, Product and Finance teams on campaign execution, forecasting and budgeting.
• Manage campaign setup, budgets, pacing and optimization together with our media buying, integrations, and analytics teams.
• Handle client requests and issues proactively and with a sense of urgency.
  

What you bring:

• 4+ years of experience in Account Management within Performance / Media companies
• Hands-on experience managing performance-driven client accounts and their results.
• Strong understanding of Performance Marketing and digital media ecosystems (user acquisition experience is a big advantage).
• Solid understanding of bidding strategies and performance optimization.
• Strong analytical skills, including the ability to dig into data and turn it into clear, actionable insights. Advanced Excel / Google Sheets skills.
• Native-level English communication and presentation skills, written and verbal- Must.
• Experience working with US-based clients- Must.
• Ability to work US hours and be highly responsive to client needs.
• Willingness to travel occasionally for client meetings.
• Hands-on experience using AI tools to improve efficiency and performance.
• Highly organized, detail-oriented, with a strong sense of ownership and the ability to manage multiple accounts in parallel.