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Cynet Corp

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Account Manager (Life Sciences)

Join an award-winning organization that delivers world-class talent solutions. Working within a vibrant, high-velocity team, you will bring your operational energy and strategic expertise to manage, farm, and scale major existing national and regional enterprise accounts within the Life Sciences, IT, and Engineering MSP, VMS, and SOW spaces.

About the Role

The Staffing Account Manager is responsible for driving client success, account growth, and portfolio profitability across enterprise accounts within Life Sciences, Clinical Research, Engineering, and related professional services. Serving as the primary link between clients, MSP partners, and delivery teams, this role oversees contingent workforce programs, staff augmentation engagements, SOW-based projects, and enterprise-scale MSP delivery. Success requires a strong understanding of workforce and consulting services to ensure exceptional delivery, client satisfaction, compliance, and long-term business growth.

What will you be doing day to day?

  • Account Farming & Penetration: Navigate deep into existing enterprise accounts to map out new hiring departments, secure SOW projects, uncover hidden manager needs, and expand active billable contractor headcount.
  • Performance & Metrics Tracking: Monitor and improve daily delivery metrics—such as our response times and submittal-to-hire ratios—to ensure our agency maintains its top-tier supplier status with the client.
  • VMS Delivery & Compliance Governance: Navigate daily workflows within major vendor management systems (e.g., Fieldglass, Beeline) ensuring strict compliance with client SLAs, SOW deliverables, tiering structures, and onboarding policies.
  • Recruitment Team Alignment: Translate complex client requirements into actionable instructions for internal recruiting teams; conduct candidate quality reviews before final submission.
  • Strategic Client Partnership: Conduct regular business reviews (QBRs) and execute client visits to position Cynet as a consultative, deliverables-based partner rather than a transactional vendor.

Requirements

Your Experience

  • 5+ years of overall experience with a proven track record specifically within the Supplier-Side Staffing Industry (Staffing agency pedigree is a non-negotiable requirement).
  • 3+ years of direct experience navigating large-scale MSP/VMS corporate accounts or SOW programs and managing/steering delivery teams.
  • Proven domain familiarity supporting Life Sciences (Clinical Research, Pharma, Regulatory, QA, or Manufacturing) or highly technical Engineering verticals.
  • Demonstrated stability and career progression within an agency environment (meeting the 2-3+ year tenure benchmark).

Your Skills

  • MSP & SOW Navigation: Mastery of enterprise VMS platforms (SAP Fieldglass, Beeline, Magnit, etc.) and a deep understanding of how to manage both high-volume staff augmentation and deliverables-based milestones.
  • Account Mapping: Ability to move past automated portals to strategically network with line managers and expand business organically.
  • Advanced Communication: Exceptional negotiation, presentation, and data-driven consulting skills when communicating with Director and VP-level stakeholders.
  • Tech Savvy: Fluid competency with modern ATS tracking, Looker/analytics dashboards, and modern sourcing mechanics.

Note: Candidate must reside within the East Coast / Northeast corridor (New England down to Raleigh, NC).

Benefits

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What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Kindly share any relevant skills, certifications, or licenses, Education, Experience, Summary, Resume, Date of Application, Referred By:, What is your available start date?, What are your salary expectations?, Please provide 2 professional references (must be direct supervisors): Include the following for each reference: Name | Relationship | Phone Number | Email, Are you legally eligible to work in the U.S.?, Are you at least 18 years of age?, Willing to submit to a background check?, Disclaimer & Signature: I certify that the information provided in this application is true and complete to the best of my knowledge. I authorize Cynet Health to verify any information provided and to conduct a background check. I understand that providing false information or omitting relevant facts may disqualify me from employment or result in termination if discovered after hire. By selecting the box below, I understand and agree that this constitutes my electronic signature for all legal purposes.

  • Do you have exerience in IT Staffing Company? yes / no
  • Can you share an overview of your experience in the supplier-side staffing industry, including the types of roles you've held and the length of time you've worked in this field? written answer
  • Do you have 5 years experience in Account management in Staffing? yes / no
  • Could you describe your experience working with large-scale MSP or VMS corporate accounts, or managing SOW programs? What were your main responsibilities and achievements in these areas? written answer
  • What experience do you have managing or leading delivery teams? Can you provide examples of how you guided your team to achieve success? written answer
  • How would you describe your career progression and stability within staffing agencies? Please highlight any roles where you stayed for two or more years and the growth you experienced. written answer

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