Account Manager

Customer Portfolio Management:
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs and requests.
- Respond to customers’ queries in a timely manner.
- Work to satisfy customers’ needs and requests.
- Resolve conflicts and provide solutions to customers.

Business Development:
- Generate new business in line with company strategy by leveraging existing and potential customer networks.
- Support the Marketing Team with external communications.
- Participate in external events.

Sales Administration:
- Ensure accurate registration and data entry within the CRM.
- Report on the status of accounts and transactions.
- Set and track sales account targets aligned with company strategy and objectives.
- Monitor sales metrics (e.g., quarterly sales results and annual forecasts).
- Suggest actions to improve sales performance and identify growth opportunities.

Security:
- Knowledge of company information security policies, privacy rules, and procedures.
- Ability to identify and report suspicious behavior, phishing, or social engineering attempts.
- Knowledge of security practices for handling sensitive and personal information.

Business Travel:
- Travel is required for this position.
- Travel throughout the BE region.

Profile Sought:
- Dutch: Native.
- French: Professional working proficiency.
- English: Professional working proficiency.

Location: Remote - Drie Linden Business Park, Belgicastraat, Zaventem, Belgium

Skills required for this job:

• Account management