Account Manager - Local Shops

We are looking for an Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What did we Order?

• Maintain continuous business relationships with clients/ supermarket chains.
• Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Shops and company.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, Delivery time).
• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at Shops, banners and newsletter.
• Generating food coupons, promotions and vouchers from existing Shops.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: -Convincing clients / Shops to implement a track order feature and changing the transmission method to WLA.
• Convince the Shop to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage Shops to subscribe to the online payment gateway.
• Coordinate with the Shop, if the shop is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.
• Maintain accurate records of all sales and prospecting activities including:

-Sales calls

-Closed sales

-Follow-up activities

-Sales expense report

-Presentations

-Sales meeting report (new Shop)

-Daily signed contract report

WHAT DID WE ORDER?

• Bachelor’s degree in any discipline
• Previous experience in FMCG, mainly in grocery or E-commerce and retail companies is preferred
• From 3 to 5 years of experience holding the same title or relevant
• Able to analyse data and sales statistics and curate a solution
• Excellent Communication & Negotiation skills
• Customer Oriented
• Adaptability & Flexibility