Account Manager

ABOUT MPG

Market Performance Group (MPG) is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today’s fastest-growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource to a broad range of companies, from Fortune 500 to Private Equity, in categories that include health & wellness, food & beverage, home and hardlines. We revel in the opportunity to guide our clients on their path forward, building and activating strategies that ensure success. Everything we do is driven by our unrelenting commitment to leverage our deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic omnichannel marketplace.

At MPG, we value our people and their contributions; they are critical to building the MPG Brand. Our leadership team has significant experience driving topline revenue and bottom-line profit, having held senior operating roles at leading CPG manufacturers and retailers. Our highly regarded, seasoned team of 400+ strategy and commercialization professionals brings strong operational experience and a collaborative approach. All team members are singularly focused on providing clients with pragmatic, real-world market approaches, built on the strong consumer, category and marketplace insights needed to create sustainable, profitable brand growth.

Position Overview

Key Responsibilities

Performance

• • Lead collaboration with wholesalers and strategic downstream customers to implement promotional programs, gain POG distribution, assess distribution opportunities across the channel, and execute actions that improve product availability and sales out.

  • Demonstrate strong project management capabilities by effectively prioritizing competing initiatives, managing multiple workstreams, and driving projects to successful completion while consistently meeting deadlines.

  • Develop, schedule, and deliver category reviews on behalf of suppliers, communicating new item distribution opportunities and recommendations to downstream accounts to drive placement and sales growth.

  • Manage the Wholesaler portal to execute and implement item maintenance, promotions and image requests.

  • Develop and manage forecasts by analyzing allocation, cut, supply, shipment, sales, inventory, and POS data to support accurate weekly, monthly, quarterly, and annual planning.

  • Partner with supplier supply chain teams to align demand forecasts, inventory strategies, and seasonal ordering requirements to support product availability and business objectives.

  • Lead communications, calls and initiatives between Supplier’s internal downstream teams, such as Walmart/Walgreen’s/ Costco to understand suppliers needs and communicate them out to the wholesaler.

  • Monitor and interpret supplier reporting, including supply, allocation, shipment, non-shipped, and fill rate reports, to identify opportunities, address distribution challenges and mitigate risks, and support business performance.

  • Manage supplier trade funding to maximize return on investment (ROI), ensuring effective allocation of resources and alignment with strategic business objectives.

  • Take ownership of deduction management process – retrieving backup and clearing deductions in a timely manner.

  • Review business insights and trends to identify potential opportunities and risk

  • Perform and communicate account management maintenance tasks such as pricing updates, discontinued items, return authorizations, TOS updates etc.

  • Participate in annual Wholesaler Trade shows – identify Supplier assortment and manage offering process

  • Execute weekly and monthly business status updates to Supplier on Wholesaler performance

  • Collaborate/communicate with internal Supplier teams such as Sales Strategy, Brand Strategy, Supply Team, and various retailer sales teams

Skills & Experience

• Proficient in data and sales storytelling
• Effective and efficient project management skills with the ability to prioritize, multi-task, & keep projects moving
• Demonstrates strong communication, attention to detail, and urgency in execution.
• Robust knowledge of consumer products industry & category, brand, & retail strategies
• Ability to listen, understand, & resolve competing priorities

• • Bachelor’s degree or equivalent combination of education and relevant experience.

  • 5+ years of account management experience. Experience representing a major manufacturer to the Drug Channel. Drug Wholesale COT experience preferred.

What Differentiates a Strong Candidate

• • You’re a strategic thinker who enjoys uncovering insights from data and translating them into business action.

  • You have a passion for working with data tools and analyzing trends to drive market success.

  • You thrive in collaborative environments and are skilled at managing multiple projects without sacrificing attention to detail.

  • You’re driven by challenges and enjoy finding solutions that help improve business performance and client satisfaction.

Compensation

The expected base salary range for this position is $90,000 - $130,000 annually, depending on experience, skills, and qualifications. In addition to base salary, this position may be eligible for performance-based bonuses and other compensation programs.

Benefits

MPG offers a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave and life insurance. Our compensation program provides market industry salary, bonuses, and a 401 (k). In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.

Diversity and Inclusion

MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long-standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.