Account Manager

<h3>Job Responsibilities</h3><ul><li>Monitors and ensures achievement of sales targets through the acquisition of new accounts and retention of existing portfolios.</li><li>Analyzes and endorses proposals to Immediate Superior based on approved rates and pricing parameters from Actuarial.</li><li>Analyzes and recommends pricing, benefit packages, and account strategies to Immediate Superior to support account closure and renewal.</li><li>Analyzes, discusses, and negotiates with clients for the closing and/or renewal of accounts.</li><li>Reviews and escalates pricing, benefit, and other account-related concerns to Immediate Superior for appropriate disposition.</li><li>Collates and analyzes client data and prepares proposals based on pricing from Actuarial and Sales; updates presentation materials, proposals, and client correspondences.</li><li>Coordinates and schedules meetings, presentations, and negotiations with clients, considering the size, complexity, and sensitivity of the account.</li><li>Collates, reviews, and ensures completeness of supporting documents for closed or renewed accounts prior to endorsement to Actuarial, QRFT, Underwriting, and Account Management Support Team.</li><li>Collaborates with internal departments to ensure proper implementation and adherence to contract stipulations and agreed account requirements.</li><li>Reviews and ensures compliance with Know-Your-Client (KYC) policies, good governance standards, and other applicable account management policies and procedures.</li><li>Prepares and submits timely weekly reports to Immediate Superior covering client information and updates, customer feedback, sales performance, calendar of activities, DNR, P&L reports, and other required account management reports.</li><li>Collates, analyzes, prepares, and submits periodic utilization reports to clients and/or brokers.</li><li>Maintains strong relationships with clients and brokers and proactively identifies opportunities for account growth, cross-selling, and retention.</li><li>Monitors account performance, identifies potential risks or issues, and coordinates with concerned departments for timely resolution.</li><li>Performs other related duties and responsibilities as may be assigned.</li></ul><h3>Qualifications</h3><ul><li>Bachelor’s degree in Business Administration, Marketing, Management, Finance, or a related field.</li><li>At least 2<strong> years of relevant experience in corporate sales, account management, business development, client servicing, or related functions</strong>, preferably in the HMO, healthcare, insurance, or financial services industry.</li><li>Experience in handling <strong>corporate accounts, renewals, negotiations, pricing, and client proposals</strong> is preferred.</li><li>Strong understanding of sales processes, account management, pricing, and contract management.</li><li>Strong analytical and problem-solving skills, with the ability to interpret client data, utilization reports, and financial information.</li><li>Excellent negotiation, presentation, communication, and interpersonal skills.</li><li>Ability to build and maintain strong relationships with clients, brokers, and internal stakeholders.</li><li>Strong business acumen and customer-oriented mindset.</li><li>Proficient in Microsoft Office applications, particularly <strong>Excel and PowerPoint</strong>.</li><li>Highly organized, detail-oriented, and able to manage multiple accounts and deadlines simultaneously.</li><li>Able to work independently and collaboratively with cross-functional teams.</li><li>Willing to conduct client meetings and presentations and travel as required.</li></ul><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><br /></span></p><p dir="ltr" style="line-height:1.38;text-align:justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;"><br /></span></p></li></ul>