Account Manager - North
• Manage
and grow relationships with enterprise customers and strategic partners.
• Identify
customer needs and propose tailored solutions that align with Ricoh’s
offerings.
• Collaborate
with regional teams and multiple vendors to find the best-fit solutions for
local implementation.
• Monitor
customer issues closely and take direct action to resolve problems, even during
critical periods such as holidays.
• Provide
regular updates on project status and maintain contingency plans for unexpected
challenges.
• Lead
negotiations with customers and vendors to ensure balanced outcomes that meet
both company and client expectations.
• Prepare
proposals, quotations, and contracts in coordination with internal departments.
• Achieve
sales targets and contribute to overall business objectives.
• Represent
Ricoh professionally in meetings, presentations, and industry events.
Requirements
• Bachelor’s
degree in business, IT, Marketing, or a related field.
• Minimum 1–2 years of experience in account management or enterprise direct sales. Open to candidates from 1 year of experience in direct sales/B2B customers.
• Strong
communication, negotiation, and presentation skills.
• Proven
ability to manage complex projects and multi-stakeholder environments.
• Experience
in IT solutions, document management, or enterprise services is a plus.
• Fluent
in English; proficiency in Vietnamese is an advantage.
• Strategic
mindset with a hands-on approach to problem-solving.