Account Manager, OEM/OES Trailer - Northeast

About the Company

For nearly a century, Phillips Industries has been a trusted leader in designing, manufacturing, and distributing innovative, high-quality solutions for the commercial truck and trailer industry. Headquartered in Irvine, California, with manufacturing and distribution facilities across North America, Phillips is recognized for its commitment to quality, innovation, and customer excellence.

Our products help keep the transportation industry moving, and our passion for “Making Products That Make a Difference” drives everything we do.

About the Role

Phillips Industries is looking for a driven and relationship-focused Account Manager, OEM/OES Sales, Truck & Trailer - Northeast to support and grow our business across the territory (MI, IN, OH, PA, NY, NJ, VT, NH and ME). In this role, you'll manage key relationships with Original Equipment Manufacturers (OEMs) and Original Equipment Service (OES) customers across the commercial truck and trailer industry, including truck, trailer, liftgate, terminal tractor, and truck body manufacturers.

You'll play an important role in driving revenue growth, identifying new business opportunities, and building long-term customer partnerships. Working closely with our Engineering, Product Management, Operations, and Customer Service teams, you'll help deliver innovative solutions, strengthen customer satisfaction, and expand our market presence.

This is an exciting opportunity for someone who enjoys building relationships, solving customer challenges, and making a direct impact on business growth.

Location: Must Live in the Cleveland, Columbus or Cincinnati, Ohio area

What You'll Do

• Drive Sales Growth: Develop and execute strategic sales plans to grow revenue, increase market share, and identify new business opportunities throughout your assigned territory.
• Build Strong Customer Relationships: Serve as the primary point of contact for OEM/OES customers, developing lasting partnerships with key decision-makers, including engineering, purchasing, and leadership teams.
• Expand OES Business: Grow service parts sales through OES dealer and distribution networks by identifying opportunities to expand parts programs, service offerings, and branded or private-label solutions.
• Identify New Opportunities: Proactively pursue new customers, expand existing accounts, and identify opportunities to improve profitability and strengthen our competitive position.
• Collaborate on Product Development: Partner with Engineering and Product Management to identify customer needs, support new product development, coordinate product launches, and assist with prototype and testing programs.
• Stay Ahead of Market Trends: Monitor industry developments, competitor activity, pricing, and customer needs to identify opportunities and provide valuable market insights.
• Deliver an Exceptional Customer Experience: Conduct regular customer visits and business reviews, provide product training, and collaborate with internal teams to resolve challenges and improve service levels.
• Support Business Excellence: Maintain accurate customer records, pricing, contracts, and sales documentation while ensuring alignment with company policies and ethical business practices.

What We're Looking For

• 3+ years of sales experience within the heavy-duty truck and trailer, industrial, automotive, or distribution-driven industries.
• Experience working with OEM manufacturers, including the ability to influence purchasing decisions and communicate the value of premium products.
• Proven ability to develop customer relationships, identify new business opportunities, and drive sales growth.
• Strong communication, negotiation, and relationship-building skills, with the ability to engage customers at multiple organizational levels.
• Strategic mindset with strong organizational, problem-solving, and execution skills.
• Ability to collaborate effectively with cross-functional teams, including Engineering, Product Management, Operations, and Customer Service.
• Proficiency with CRM platforms and enterprise systems.
• Willingness and ability to travel approximately 50%–60% throughout the assigned territory.

What Sets You Apart

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Direct experience managing OEM/OES accounts within the commercial truck and trailer industry.
• Established relationships with truck, trailer, liftgate, terminal tractor, or truck body manufacturers and OES distribution networks.
• Experience growing service parts programs, expanding dealer networks, or developing branded and private-label product opportunities.
• Experience collaborating with engineering teams on new product development, product launches, or technical customer solutions.
• Familiarity with Salesforce or similar CRM platforms.
• Strong understanding of the heavy-duty transportation industry, competitive landscape, and customer purchasing processes.
• A consultative, solutions-oriented sales approach with a track record of building long-term partnerships and delivering results.

Benefits

• Phillips Industries offers a comprehensive benefits package including:
• Medical, dental, and vision insurance
• Short-term and long-term disability coverage
• Life insurance
• 401(k) plan with a 4% company match that vests immediately