Account Manager (Oil & Gas) - Heathrow - Freight Forwarding in Hounslow, United Kingdom

Account Managers | £40,000–£75,000

Salary: £40,000–£75,000

Job Type: Permanent

Sector: Freight Forwarding & Logistics

We are currently recruiting for experienced Account Managers to join a major global freight forwarding and logistics organisation.

This is an opportunity for experienced freight forwarding professionals to take ownership of key customer accounts within a large-scale international logistics network.

The role combines account management, commercial responsibility and end-to-end logistics operations, with responsibility for developing customer relationships, maximising profitability and ensuring a consistently high level of service.

The Role

• Managing and developing key customer accounts

• Building strong, long-term customer relationships

• Leading RFQs, RFIs and tenders

• Identifying commercial opportunities and maximising account profitability

• Negotiating competitive rates with suppliers

• Managing multimodal freight operations across Air, Ocean and Road

• Coordinating import, export, warehousing and specialist cargo movements

• Providing quotations and logistics solutions to customers

• Planning and scheduling transport operations

• Managing urgent deliveries, exceptions and operational issues

• Coordinating customs clearance and ensuring timely delivery

• Managing bookings and carrier relationships

• Overseeing operational job costing and profitability

• Providing customers with accurate track & trace information

• Managing subcontractor performance and service levels

• Resolving customer enquiries and operational issues

• Supporting sales and commercial activity

• Identifying opportunities to improve service, efficiency and profitability

• Maintaining strong customer retention and satisfaction

About You

• Proven experience within freight forwarding or international logistics

• Strong knowledge of Air, Ocean and/or Road freight

• Experience managing customer accounts and complex logistics requirements

• Strong commercial awareness and understanding of profitability

• Experience handling quotations, RFQs and tenders

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