Account Manager

About Us:

Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions. We are currently seeking candidates for the position of Account Manager, working remote. This position will report to the President of the Charter Division.

Duties and Responsibilities:

The Account Manager is responsible for the full life cycle of our most prestigious clients. This is not a “transactional” charter role you will be selling high value long term aviation solution. The position’s goal is to convert prospects into Premier Private Jet’s “Jet Club” or “Jet Card” products and provide a level of proactive retention and service that ensures lifelong loyalty.

· Identify and engage ultra-high net worth individuals through referrals, prospecting and internal lead generation.

· Create and update retail trips, sending updates to clients and sharing the information internally with both Operations and Sales as necessary.

· Perform and supervise the coordination of services for contracted retail trips, including communication with vendors for catering arrangements, ground transportation, and other services as required.

· Provide contingency planning and detailed flight tracking.

· Sourcing of aircraft options, preparing proposals and communication of options when off-fleet recoveries are warranted.

· In the event of mechanical or weather delays serve as the members personal advocate communicating transparently and securing recovery aircraft with urgency.

· Create a renewal strategy by monitoring member “burn rates” how fast they use their deposits and proactively initiate the replenishment process well before funds are exhausted.