Account Manager
Posted Updated
Description
Responsibilities:
- Following up on leads and winning new clients.
- Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.
- Retaining clients and building strong, trusting relationships.
- Achieves business goals and revenue targets
- Implements strategy for driving profitable sales growth through client penetration.
- Developing quotes and proposals for clients
- Understanding client needs and identifying new business opportunities within your portfolio.
- Providing superior customer service and maintaining a high level of client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Requirements:
- Bachelor's degree preferred.
- 3+ years of experience with business development, sales, or account management.
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Experience in the TIC industry preferred but not mandatory.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and CRM software.
- Highly organized and solution-oriented.
- Detail-oriented and able to prioritize.
- Self-starter and able to work efficiently under pressure.