Account Manager
The Person We Are Looking For
We’re looking for someone special, someone who is comfortable working across both digital and audio platforms. You’ll be fully competent in digital and be able to pick up audio very quickly.
You are already successful in a similar role having worked in a digital AM position for 1 - 3 years. You are a team player and a real people person - so clients will love you.
You’ll report to a Senior AM, but will often need to use your own initiative to drive our projects forward - and you’ll be expected to get involved at every level in order to make each project a success.
You keep up to date with what’s going on in online audio advertising and digital advertising generally, and you’re happy to put your opinions forward in blogs, seminars and events.
You’re confident and outgoing and you do what it takes to get the job done. You’ll be a creative person and you’ll be able to interpret and respond to briefs using our more standard lines of response, as well as developing your own custom ideas. You can deliver these ideas back to our creative and production teams and be the conduit between them and the client.
You have experience of working in a creative sales environment as you will be working alongside the business development team to nurture key client relationships and grow revenue. You’ll embrace the business element of the role, such as hitting targets and spotting new opportunities.
You’ll have a proven track record of client satisfaction, increasing revenue year-on-year and making a positive difference to the company. You’ll be happy to socialise with clients and internal teams outside of working hours to build relationships.
You’re passionate, ambitious and generally brilliant, a jedi master of the digital/audio world!
Key Responsibilities:
Build long term, quality relationships with clients at all levels
Achieve revenue targets by promoting our services to existing clients and deliver YOY growth
Interpret briefs, collate a response and present back to the client
To provide costs for the different products and services we provide
Deliver exceptional customer service through the efficient and accurate turnaround of briefs and proposals.
To talk confidently about knowledgeably about digital/music advertising/platforms
To produce monthly business plans with 3/6/12 month forecasts to maximise client opportunities
Develop effective working relationships with the rest of the team and other internal departments to ensure clear and consistent communication.
Keep internal CRM systems up to date
Analyse campaign data and providing campaign analysis during and post campaign
Keep abreast of the latest developments in digital and how they apply to our clients or the production process.
Salary & Benefits
Competitive salary (based on experience) and bonus structure
Creative working environment overflowing with talent
Relaxed office with flexible and remote working options
25 days holiday
Please apply with the subject header “NY Account Manager, New York” before 15th December 2017. Please tell us why you want to join us and how you’d add value to our team. Include your CV and salary expectations too.
No agencies please, we already have preferred partners.
Thank you.