Account Manager
Build strong relationships. Create lasting impact. Help our clients succeed.
REJIS is looking for an experienced Account Manager to help strengthen relationships with our existing clients, support successful contract renewals, and identify opportunities for continued growth. This role is ideal for a relationship-focused professional who enjoys solving problems, coordinating teams, and helping clients get the most value from the services they use.
As an Account Manager, you’ll serve as a trusted advisor and the primary point of contact for assigned clients. You’ll work closely with internal teams—including Sales, Client Success, Product, Delivery, Analytics, and Technical Services—to ensure client needs are understood, expectations are clear, and services are delivered successfully.
What You’ll Do
- Lead renewal strategies that support client retention and maximize contract value
- Build and maintain strong, long-term client relationships
- Use data, analytics, client feedback, and service metrics to identify risks and opportunities
- Identify opportunities to expand existing accounts through upselling, cross-selling, and service enhancements
- Prepare and present renewal proposals, pricing information, and value-based recommendations
- Coordinate cross-functional teams to support client success and seamless service delivery
- Monitor account activity, renewal forecasts, project progress, and client satisfaction
- Serve as a liaison between clients and REJIS technical staff
- Maintain accurate client, contract, and opportunity information in NetSuite
- Support major client projects, client meetings, audits, RFP responses, and other account-related initiatives
- Help clients understand REJIS products and services and identify solutions that meet their needs