Account Manager

About RWB Trucking

RWB Trucking is a high-touch, nationwide third-party logistics (3PL) provider built on accountability, reliability, and execution. We specialize in full truckload, temperature-controlled freight, LTL, and drayage solutions, delivering customized transportation strategies that help our customers move freight efficiently and keep supply chains running seamlessly across North America.

At RWB, we are more than a freight brokerage - we are an extension of our customers’ operations and a trusted partner they rely on when execution matters most. As we continue to grow, we are building high-performing teams and creating opportunities for driven individuals who want to build long-term careers in logistics.

What We’re Looking For

We are seeking professionals who are:

• Competitive, driven, and motivated to win

• Coachable and open to continuous feedback and development

• Highly organized with strong attention to detail and follow-through

• Comfortable operating in a fast-paced, high-urgency environment

• Strong communicators with a customer-first mindset and solution-oriented approach

Experience in freight, 3PL brokerage, carrier sales, customer sales, account management, or logistics operations is required.

Our Culture & Values

At RWB, culture drives performance. Our team operates with a clear set of values that define how we work, serve, and grow together:

• Relentless Service – We go above and beyond to support our customers, carriers, and teammates.

• Winning Culture – We bring energy, urgency, and a competitive mindset to everything we do.

• Be Accountable – We take ownership of our work, our results, and our commitments.

We believe success is built through execution, consistency, and doing the right thing — especially when it’s difficult.

Why Join RWB Trucking?

At RWB, we believe strong partnerships are built through trust, integrity, and consistent performance. We offer real opportunities for growth, advancement, and long-term career development within a fast-moving, performance-driven organization.

If you are looking for a place where hard work is recognized, growth is earned, and performance matters, RWB Trucking is the place to build your future.

Equal Opportunity Employer

RWB Trucking is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• 3–5+ years of experience in third-party logistics (3PL), transportation, freight brokerage, or supply chain, preferably in an account management or customer-facing role.
• Proven ability to build and maintain strong customer relationships, manage key accounts, and drive customer retention and growth.
• Strong understanding of freight transportation, including truckload (FTL), less-than-truckload (LTL), and other transportation solutions.
• Experience managing customer expectations, coordinating daily shipments, resolving service issues, and proactively identifying opportunities to improve service and profitability.
• Proficiency in CRM systems, Transportation Management Systems (TMS), freight procurement platforms, and Microsoft Office Suite.
• Excellent communication, organization, problem-solving, and relationship-building skills.
• Ability to multitask, prioritize competing demands, and thrive in a fast-paced logistics environment.
• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field preferred.