Account Manager

This position is a key feeder position to many other critical roles in the organization. Our company has a history of promoting individuals who started in this position to some of the highest levels in the organization.

Responsibilities:

. Interact with outside sales, scheduling, production, and materials assignment to proactively address customer requirements.

. Professionally represent the company in daily interactions with key customers.

. Act as a key partner to the outside sales representatives, and a valued advisor internally after developing an expert level of knowledge about assigned customers.

. Take ownership of communications both internally and to customers to help build and strengthen relationships that support the business.

. Champion and closely manage master contracts to ensure usage and purchases are correct.

. Be a key driver of just-in-time delivery performance and effective inventory management by monitoring shipments, managing order reports, and proactively addressing issues including aged inventory.

. Manage pricing changes according to each specific customer program.

. Reconcile customer purchase orders with what was quoted and ensure critical accuracy.

. Proactively learn customer order patterns to be able to effectively manage the effects of customer forecasts on the business.