Account Manager

Open 39d

Key responsibilities include:

Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making.
Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
Design and execution of a sales and marketing strategy for the portfolio
Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margin
Establish differentiation from competitors to grow market share
Proving strategic Supply Chain solutions
Account management and revenue growth

To be successful in this role, you will need:

Strong understanding of business development, including management of major bids and contracts.
Human Capital Development exposure and experience.
Hospitality exposure and experience.
Good working knowledge of sales force operations and sales processes for contracting business.
Understanding of key business drivers, industry / market conditions and commercial modelling.
Good understanding of continuous improvement and customer value propositions.
Strong relationship management, negotiation and problem-solving skills.
Excellent verbal/written communication skills across a wide variety of audiences; ability to craft and deliver nuanced messages.

This is a key customer facing role, travel to client sites will be required based on business needs.

See also