Account Manager
Posted Updated
- Own and achieve assigned revenue and gross profit targets for cybersecurity solutions and services
- Manage and grow a portfolio of existing accounts while actively identifying and developing new business opportunities
- Build strong, long-term relationships with key stakeholders including IT, security, and C-level decision-makers
- Understand clients’ cybersecurity posture and recommend suitable solutions (e.g. endpoint security, network security, cloud security, SIEM, etc.)
- Work closely with pre-sales and technical teams to deliver solution presentations, proposals, and Proof-of-Concepts (POCs)
- Drive the full sales cycle from lead generation, qualification, proposal, negotiation to closing
- Collaborate with vendors/principals to align on go-to-market strategies and joint account planning
- Maintain a healthy sales pipeline and provide accurate forecasting and reporting
- Stay updated on cybersecurity trends, threats, and regulatory requirements to better advise clients
- Ensure high levels of customer satisfaction and post-sales engagement
Requirements
- Diploma/Degree in IT, Cybersecurity, Business, or related discipline
- Minimum 2–5 years of B2B sales or account management experience (preferably in cybersecurity, IT solutions, or technology sales)
- Proven track record of meeting or exceeding sales targets
- Strong understanding of cybersecurity solutions (e.g. firewalls, endpoint protection, IAM, SIEM, cloud security)
- Experience working with vendors such as Palo Alto, Fortinet, Cisco, CrowdStrike, or similar is a plus
- Strong communication, presentation, and negotiation skills
- Ability to engage both technical and non-technical stakeholders
- Self-motivated, results-oriented, and able to work independently
Preferred Skills / Nice to Have
- Existing network of enterprise clients or channel partners
- Experience in a system integrator, distributor, or cybersecurity vendor environment
- Familiarity with compliance standards (e.g. ISO 27001, PDPA, GDPR)
- Certifications such as CISSP, CISM, or vendor certifications (advantageous but not mandatory)