Account Manager

Responsibilities:

- Managing end to end program operation

- Managing Loyalty/ CRM programmes

- Maintaining the client's database. Sharing the weekly MIS & database with the Client & Internal team

- Maintaining and updating records on excel sheets

- Preparing final report and submitting to the clients.

- Making and submitting closure report of the project.

- Expanding program offering and enhancing the quality of existing program

- Coordinating and running events and Campaign

- Gathering feedback and presenting insights

- Identifying opportunities for continual improvement

Requirements

- Experience working and creating MIS reports

- The successful candidate should have 3 plus years' experience in Account implementation & support

- Ability to manage a demanding workload, balance multiple tasks and switch gears while maintaining priorities

- Negotiation skills and an ability to handle chaos