Account Operations Specialist - Spanish Proficiency Required
Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients' needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.
Job Description: Operations Specialist | Spanish Proficiency Required
Key Responsibilities:
- Assist Account Manager with carrier relationships and selection.
- Negotiate rates and schedule shipments.
- Use HERO software for tracking and management.
- Maintain contact with carriers for smooth delivery.
- Review carrier performance for future shipments.
- Act as liaison between clients, carriers, and shippers.
- Track changing rates and choose the best deal.
- Resolve in-transit issues and ensure on-time delivery.
- Track and document shipment costs.
- Handle customer claims and payment issues.
- Enter and update shipment info in software.
Qualifications:
- High school diploma or GED required; bachelor’s degree preferred.
- Bilingual English/Spanish proficiency required.
- This position regularly communicates with Spanish-speaking customers, carriers, and/or business partners, and candidates must be able to communicate effectively in both English and Spanish in a professional business environment.
- 1+ year in freight brokerage or logistics preferred.
Skills Needed:
- Strong customer service and communication skills.
- Detail-oriented with the ability to multitask.
- Motivated and thrives in a fast-paced environment.
- Quick learner and problem solver.
Top Notch Training:
- Hands on learning with current broker team
- Peer mentorship
- Operational excellence reviews
- 2 week new hire training
Mega Awesome Perks:
- Medical, dental, vision, and life and disability insurance
- 401(K) matching
- Birthday celebrations
- Health and wellness initiative including gym membership
- Annual parties
- PTO and Flex holidays
- Company sponsored outings
MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact the HR Department at
(910) 332-0820 ext. 1030
As published by greenhouse · 12 questions · 4 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (3)
- Preferred First Name optional
- What date are you available to work?
- This is an in-office position. Are you willing to relocate for this role if necessary?
Pick from a list (5)
- This position regularly requires communication with Spanish-speaking customers, carriers, and business partners. Are you professionally proficient in Spanish and comfortable conducting business conversations in Spanish?
- Are you authorized to work in the United States?
- Have you ever pled guilty, or no contest to, or been convicted of, a misdemeanor or felony?
- Do you have a valid driver's license?
- Are you at least 18 years old?
Written answers (4)
- Do you have any relatives employed at this company? If so, then who?
- Did you hear about this job opening from a current employee? If so, who?
- If Yes, please give the date(s) and details: optional
- Have you ever been in the Military Service? optional