ACCOUNT RELATIONS SUPPORT

Note: This position involves safety-sensitive job duties under Bixby Telephone Company's Alcohol & Drug-Free Workplace Policy.

POSITION SUMMARY:

The Account Relations Support position is an entry-level business customer support role responsible for providing day-to-day support to BTC Broadband's business customers and Account Relations team.

This position serves as a key point of contact for business customers and helps coordinate customer requests, service installations, scheduling, account communication, and other routine business customer needs. The role requires strong organization, attention to detail, professionalism, and the ability to manage multiple requests while communicating effectively with both customers and internal teams.

The ideal candidate is customer-focused, dependable, organized, and comfortable working in a fast-paced environment where timely communication and follow-through are essential.