Account Representative - State Farm Agent Team Member
Description
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
ROLE DESCRIPTION:
- Answer incoming phone calls and provide exceptional customer service.
- Support agency marketing efforts through outreach, follow-up, and community engagement activities.
- Identify opportunities to connect customers with additional products and services that fit their needs.
- Schedule appointments and follow up with prospective and existing customers.
- Maintain accurate customer records and documentation.
- Assist with administrative and office support tasks as needed.
- Strong communication and interpersonal skills.
- Friendly, professional, and customer-focused attitude.
- Comfortable speaking with customers over the phone and in person.
- Organized with strong attention to detail.
- Ability to multitask and manage priorities in a fast-paced environment.
- Basic computer and technology proficiency.
- Bilingual Spanish Preferred
- $12.00 per hour plus activity-based bonuses
- Part-time position
- Primary schedule: Wednesday through Friday, 9:00 AM – 5:00 PM (with a one-hour lunch break)
- Some flexibility may be available for the right candidate
- Supportive and team-oriented work environment
- Opportunity to develop sales, customer service, and marketing skills
- Hands-on training and coaching
- Variety in your day with a mix of customer interaction, marketing, and office support responsibilities
- Potential for future growth and advancement opportunities