Account Representative - State Farm Agent Team Member
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Description
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.
Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.
Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.
I'm looking for someone who is reliable, hardworking, and able to perform well under pressure. If you enjoy learning, want to be part of a growing team, and take pride in providing excellent service, we'd love to meet you.
I opened my agency in 2025 and currently lead a growing team of two. Before becoming a State Farm agent, I served as a Sales Leader for the Sacramento area. State Farm has also been a big part of my family, with several family members building their own careers with the company.
Our agency offers health benefits, a 401(k), paid time off, paid holidays, and licensing reimbursement. As a newer agency, this is a great opportunity to join early and grow alongside the team.
Our office is active, supportive, and focused on development. I'm highly involved with the team through ongoing training, team gatherings, and day-to-day coaching. We take pride in delivering exceptional customer care and creating an experience our customers can rely on.
I'm looking for someone who is reliable, hardworking, and able to perform well under pressure. If you enjoy learning, want to be part of a growing team, and take pride in providing excellent service, we'd love to meet you.
ROLE DESCRIPTION:
As an Account Representative for Jeff Ford - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.