Account Servicing Executive

Job description :
1. Coordinate with incoming/outgoing tenants to process account opening/closing.

2. Prepare monthly billing in accordance with the tenant’s metering usage.

3. Manage payment arrears with the tenant and ensure payment is made on time.

4. Generate metering reports for customers based on the reporting cycle.

5. Tabulate and compile operational reports.

6. Liaison to Operations Manager(“OM”) to coordinate with customers for:

a. Schedule on-site preventive and corrective maintenance.

b. Delivery schedule.

7. Assist RO in preparing Work Order, Purchase Order and Delivery Order.

8. Any administrative duties when assigned by the Reporting Manager.

Requirement :

• Good interpersonal and collaborative skills.
• Basic accounting background.
• Proficient in MS Office, especially Excel.
• Good analytical and problem-solving skills.
• Prior customer service and/or supervisory experience will be a plus.