Accounting Assistant I - Corporate Billings

The Corporate Accounts Receivable (AR) team is responsible for the delivery of internal and external billings for goods and/or services provided by the City. As an Accounting Assistant I - Corporate Billings, your primary role will be processing and generating customer invoices and payment reminders, managing customer account reconciliations, and generating accounting reports. You will provide excellent customer service on behalf of City departments in accordance with defined policies and procedures. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive, and service-minded style.

What will you do?

• Process Corporate billings, Fleet billings, and Sales & distribution (S&D) invoicing for various services and/or goods provided by the City through Billing advice requests, pass-offs, uploads, S&D, and M5 billing simulations
• Manage a portfolio of assigned customer accounts, such as Rent, Leases, various Transportation portfolios, Transit, and Fleet Billings
• Check, review, validate, and enter information submitted, ensuring the adequacy of supporting documents for completeness and accuracy, as well as compliance with business process requirements and accounting distribution (i.e., Cost Centres, Work orders, Net Work Activity, and internal orders)
• Generate corporate daily invoices and payment reminders, including mail-out and electronic invoicing
• Perform periodic AR customer account and General Ledger reconciliations for daily, weekly, and month-end clearing and transfers to ensure collectability and minimize bad debts
• Check, review and process refunds to customers on over payments and clear over and under small balances
• Reconcile General Ledger Accounts related to AR such as 204000 auto post accounts and Warranty account 201180
• Review and analyze customer accounts, respond to customer inquiries over the phone or in written form, and resolve disputed invoices
• Other related responsibilities